For 21+ Only

ac567 Responsible Gaming — Your Safety Is Our Priority

ac567 believes that entertainment should always be safe and controlled. We are committed to helping you build healthy gaming habits.

Our Commitment

ac567 is a trusted online entertainment platform in Bangladesh. We always want to ensure that every user plays with full awareness, for enjoyment, and within their own means. Responsible gaming is not just a policy — it is part of our core values.

Online betting and casino gaming should be a form of entertainment. It should never be considered a way to solve financial problems or as a sole source of income. At ac567 we provide various protection tools and support so you can always stay in control.

Our responsible gaming program covers deposit limit setting, self-exclusion, time-out options, and 24/7 support in Bengali. If you ever feel your gaming habits are going out of control, please contact us immediately.

21+

Age Restriction

ac567 is only for individuals aged 21 or older. Registration or participation by minors on this platform is strictly prohibited. Proof of age may be required during account verification.

Gambling can be addictive — stay cautious

Online gaming is for entertainment. Never use it to pay off debt, cover household expenses, or earn money. Do not spend beyond your budget and do not place more bets trying to recover lost money. If you feel there is a problem, seek help today.

Our Protection Tools

ac567 provides several effective tools to help you play safely and responsibly.

Deposit Limits

Set a limit on how much you deposit daily, weekly, or monthly. Setting this limit makes it easier to avoid overspending. Lowering the limit takes effect immediately, but increasing it requires a short verification period.

Time-Out

If you want to take a break for a few days, use the time-out option. Your account can be temporarily suspended for a period of 24 hours up to 6 weeks. During this time you will not be able to place any bets or make any transactions.

Self-Exclusion

If you feel you need a longer break, follow the self-exclusion process. Once activated, your account will be completely closed until the specified period ends and you will not be able to log in.

Session Time Limit

Set a limit on how long you play in each session. When the set time is up, the system will alert you and log you out automatically. This is effective in preventing poor decision-making caused by playing for long periods.

Reality Check

Pop-up notifications are sent at set intervals so you know how long you have been playing and how much you have spent. This feature helps keep you aware and make the right decisions.

24/7 Support in Bengali

For any concerns, questions, or issues, our support team is available around the clock in Bengali via live chat. Chat directly for help with self-exclusion or setting deposit limits.

Signs of Problem Gambling

If you notice the following signs in yourself or someone close to you, seek help quickly:

  • Repeatedly placing larger bets hoping to recover lost money
  • Borrowing money from family or friends to gamble or hiding money
  • Trying to stop playing but being unable to
  • Neglecting work, studies, or family responsibilities because of gambling
  • Turning to gambling to relieve anxiety or depression
  • Lying to family members about the amount you are gambling
  • Being unable to sleep or concentrate because of thinking about gambling

Tips to Keep Yourself Safe

  • Set a fixed budget before playing and never go beyond it.
  • Never place bets while drinking alcohol or under emotional stress.
  • Play for entertainment — not as a source of income.
  • Take regular breaks and spend time with family and friends.
  • Do not get discouraged by losses — wins and losses happen with equal probability.
  • Keep a separate budget in your bank account or bKash/Nagad for gaming.
  • If you feel gaming is affecting your life, activate a time-out right away.
  • Let a family member or trusted friend know how much you are playing.

How to Self-Exclude

Setting up self-exclusion at ac567 is straightforward. Follow the steps below or contact our support team directly:

1

Log In to Your Account

Log in to your ac567 account and go to your profile settings.

2

Open the Responsible Gaming Section

Click the "Responsible Gaming" option in settings.

3

Choose a Duration

Select how long you want the exclusion to last — from 6 months up to permanent.

4

Confirm

Confirm your request. You will be notified by email once it takes effect.

While self-exclusion is active, ac567 will not send you any promotional communications. To reactivate your account after the period ends, you will need to complete verification through our support team.

Detailed Guidelines

Deposit and Loss Limits

The minimum deposit at ac567 is ৳300 and the minimum withdrawal is ৳500. We recommend that you do not spend more than your monthly entertainment budget on this platform. You can set daily, weekly, or monthly deposit limits in your account settings.

Using the loss limit feature, you can also set a cap on how much you can lose within a given period before you are no longer able to play. This feature keeps your money protected.

Minor Protection

ac567 is only for individuals aged 21 or older. Proof of age is required during the registration and verification process. If younger family members use your device, install parental control software on it.

If we suspect that a minor is using an account, we investigate immediately and close the account if necessary.

Gaming History and Reports

You can view detailed information about your gaming history, deposits, withdrawals, and bonus activity from your account at any time. This will help you keep track of your spending and make informed decisions.

Promotional Communications

You can turn off promotional emails and notifications from ac567 at any time. Go to your account settings and update your "Notification Preferences". We do not send any promotional messages to users who are under self-exclusion.

Responsible Gaming — Frequently Asked Questions

No, your account balance remains completely safe if you self-exclude. Once the exclusion period ends, or after completing verification through our support team, you can withdraw your remaining balance.

Yes, lowering a deposit limit takes effect immediately. However, increasing a limit may require a waiting period (cooling-off period) for security reasons, which is generally up to 72 hours.

A time-out is a short-term break — usually from 24 hours up to 6 weeks. Your account is reactivated automatically once the period ends. Self-exclusion is long-term — from 6 months up to permanent — and even after the period ends, you need to contact our support team to reactivate your account.

If you cannot stop playing, keep placing more bets trying to recover lost money, spend time meant for family or work on gambling, or take loans to gamble — it is time to seek help. Contact us in Bengali anytime via our 24/7 live chat or email us at [email protected].

If you think a family member is suffering from a gambling problem, speak with them compassionately and encourage them to seek professional help. You can also contact us as a third party — we will assess the situation and take the necessary steps.

No, absolutely not. ac567 is only for individuals aged 21 or older. Age is verified at registration and accounts are immediately suspended in cases of suspicion. Protecting minors is our highest priority.

Enjoy Safely — ac567 Is Always Here for You

If you have questions, contact us, enjoy the games, or visit our FAQ for more information.

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Contact Us If You Need Support

If you have any questions about responsible gaming, want to set deposit limits, or want to activate self-exclusion, our support team is always ready. We will help you without judgment.

Live Chat

24/7 Bengali live chat support is available. Start a chat anytime.

Email Support

[email protected]